Effects of service quality on Customer satisfaction and Loyalty: Case study of Prestige Bus Service of Amour Mezam Express Bamenda

Details

Document Type

Thèse

Author

KAHNYUY ELVIS NGORAN

Registration Number

CM-UDS-13LSH 0779

Thesis Supervisor

FOMBA Emmanuel MBEBEB

Domain

PPS

Date of defense

10/07/2018

School

UNIVERSITÉ DE DSCHANG > FACULTE DES LETTRES ET SCIENCES HUMAINES > TOUS LES DEPARTEMENTS DE LA FLSH